Refund Policy

Thank you for choosing IPTVweb.shop for your IPTV subscription needs. We are committed to delivering top-notch service and ensuring your satisfaction.

Refund Eligibility:

Money-Back Guarantee: Take advantage of our 1-day money-back guarantee from the date of your initial subscription purchase. If you're not satisfied within this period, simply request a full refund.

Service Interruptions: Experiencing prolonged service interruptions? You may be eligible for a pro-rata refund for the affected period.

Refund Process:

Reach Out to Support:

To initiate a refund, contact our customer support team on WhatsApp at +33 7 55 53 13 72 within the specified refund period. Provide order details and reasons for your dissatisfaction.

Verification:

Our team will review your request, and additional information may be requested to verify your eligibility for a refund.

Conditions for Refund:

Cancellation within Guarantee Period: Refund requests must be made within the specified money-back guarantee period.

Unused Subscription Period:

Refunds will cover the remaining duration of your unused subscription; deductions may apply for any portion already used.

No Refunds for Violations:

Violations of our terms of service will void eligibility for a refund.

Contact Information:

Have questions about our refund policy? Get in touch with us on WhatsApp at +33 7 55 53 13 72.

Changes to Refund Policy:

IPTVweb.shop reserves the right to update this refund policy as needed, with changes becoming effective immediately upon posting on our website.